When will I get my first book?
If you sign up before the 23rd of the month, your first book will be sent on the 1st of the next month.
If you join the club after the 23rd of the month, your subscription will begin in the new month and we’ll send your book out on the 1st of the following month.
When will my next book be sent?
Subscriptions are sent out on the 1st of each month so will arrive in your postbox a few days later.
Can I choose the books myself?
No, that’s our job! Don’t worry, we’ll only send you the very best romance novels, guaranteed to make you fall in love.
I already own this book. Help!
Oh no! Our selections are recently published to try and avoid you receiving a book that you’ve already read. However, if you do happen to own the book this month, just drop us an email and we’ll arrange to swap it for another one.
My book hasn’t arrived! What should I do?
Don’t worry! Just drop us an email and we’ll arrange for a new book to be sent to you.
Will the parcel fit through my letterbox?
Yes, all of our parcels are letterbox friendly so there’s no need to wait in for delivery.
Will the books be hardback or paperback?
Most of the books sent will be paperback.
Can I skip a delivery?
Drop us an email and we’ll see what we can do!
Is postage included?
UK postage (via Royal Mail) is included in the cost of your subscription. Hooray! For overseas customers, postage costs will be added at checkout.
When do I pay?
For the 3, 6 and 12 month subscription packages, you’ll pay the full cost upfront. For rolling monthly subscriptions, you’ll be billed monthly.
Do you deliver abroad?
Yep! Parcels are sent via priority delivery and should take 5-7 working days to arrive.
Can I buy a subscription as a gift?
Of course! You’re such a great friend.
There are a few ways to gift one of our subscriptions.
- Buy a gift certificate from our Shop so they can redeem the subscription themselves (and get a cute card!).
- Enter their delivery details when you check out. There are no price details or receipts included in our parcels, so your secret is safe with us!
Can I cancel my order?
We hate break-ups, but if you do want to leave then just email us at firstname.lastname@example.org and we’ll arrange a refund for your remaining months.
You can cancel your subscription at any time, but if you do so after the 23rd, you may still be charged and will receive the following month’s book.
My question wasn’t answered!
Drop us an email at email@example.com and we’ll do our best to help!